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Q: How can I forcast the VP2020's usage?
A: Each VP2020 has a web server that contains an advanced label ink-drop calculating algorithm which can provide estimates of usage for each and every print-job.
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Q: Can I e-mail the printer my label designs?
A: The printer has several commands that can be sent by e-mail, however, print jobs are not supported in this manner. It is recommended to e-mail a PC connected to the VP2020 label designs, and printing directly from that PC.
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Q: What does the web server do?
A: The web server is a standard feature of every printer. It is accessed via any web browser when th printer is using the Ethernet connection to a network. It allows a user to remotely carry out diagnostics and aquire statistical data specific to the printer being queried. This is very useful in technical support activities and as a purchasing tool to help forcast supply usage , checking the staus of various consumables, and ensuring printer funtionality.
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Q: What is the resolution of the printer?
A: The printer can run in several print modes, which allows it to either print 600x600 dpi or 600x300 dpi.
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Q: How fast can the printer run?
A: The printer's throughout speed depends on several factors: the width that is printed, the resolution that is printed, if the label is color or black and white, and to some extent, what the contents of the label are. The VP2020 considers all f these factors and will optimize print speeds accordingly. For a 6x4" label, the average full-color throughput will be 2900 labels per hour, and for a 4x6" label throughput will be 1000 labels per hour.
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Q: What is the maximum width that the unit can print?
A: The printer can print up to 6.15" wide labels.
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Q: What is the longest label I can print?
A: This depends on several parameters: how much memory is used, whether you are using color or black and white, if you are using the foreground and backround option, and which print mode you are running (i.e. economy fast, fast, of normal). A VP2020 with full memeory in color has been tested to print up to 22" in all print modes and up to 52" in economy mode.
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Q: Which interfaces does the printer support?
A: The printer comes with an Ethernet 10BaseT and a USB conncetion as a standard. There is an optional wireless Ethernet supported by a PCMCIA port. This option is a Cisco Aironet wireless system running at 802. 11b.
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Q: How is label sensed?
A: The printer can run either continuous stock, stock with gaps between labels/tag, or labels/ tags with black registration marks on the back. These registration marks are typically referred to as I-marks.
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Q: Is the VP2020 Microsoft Windows Compatible?
A: The VP2020 can be driven by a Macintosh using a Windows emulator and through it's Ethernet interface.
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Q: What software comes with the printer?
A: Bartender by Seagull Scientific. This runs fully funtional enterprise version demonstration mode for 30 days then reverts to a light version. Bartender is available from Seagull Scientific and its resellers in varios versions to match different apllication needs. We have offered the 30 day trial of bartender so the VP2020 may be ready to run right out of the box.
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Q: Where do I get support?
A: VIPColor has a full support network of Certified Resellers to sell, install, and educate users of the VP2020. To locate the VIPColor Certified Reseller nearest you, please call 1-800-404-3185.
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Q: What is a color profile?
A: The color profile is what the printer uses to make sure the printer colors are best thay can be. Because print quality is media dependent, each media type may have its own unique color profile. The Vp2020 comes with several standard profiles. New profiles can be managed using the Windows driver and selected for Specific media types.
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Q: Where do I get color profiles from?
A: Core color profiles come preinstalled in the VP2020 and other profiles and options are avilable from your VIPColor certified reseller.
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Q: What needs to be done to maintain the VP2020?
A: The VP2020 is a self-maintaining printer. It was designed with very little user intervention in mind. Self-Maintanence features include automatic alignments and calibrations, automatic print-head maintenance through the use of a service station, and automatic via e-mail of printer alerts.
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Q: What accessories currently exist and which are planned for the future?
A: The unit currently comes with an installed manual label cutter and has an optional wireless web connection capabilty (PCMCIA Cisco Aironet 350 card 802. 11b). Through various value-added partners, currently available. Planned are single dispense mechanisms and auto-cutters. See the accessories page. http://www.vipcolor.com/home/products/VP2020/Vp2020_Accessories of the website for more information.
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